Frequently Asked Questions
Find answers and help information about BDoggy
Which macOS versions does BDoggy support?
BDoggy supports macOS 14.0 and higher. We recommend keeping your operating system updated to the latest version for the best experience. Please note that support for older macOS versions may be discontinued in future updates.
How do I install BDoggy?
You can install BDoggy through the Mac App Store. Simply search for 'BDoggy' in the App Store, or go directly to the download page via the link on our website. Click the 'Get' button and follow the system prompts to complete the installation process.
Why does BDoggy need system permissions?
BDoggy needs access to system status information (such as CPU usage, memory, storage, etc.) to function properly. All requested permissions are necessary, and we do not collect any personal data or send data to our servers. You can view and manage these permissions at any time through System Preferences > Security & Privacy > Privacy.
How do I set BDoggy to start at login?
When you first launch BDoggy, the app will ask if you want it to automatically launch at login. If you selected 'Yes', BDoggy will run automatically every time your Mac starts up. If you want to change this setting later, you can modify it in BDoggy's preferences, or manage it through System Preferences > Users & Groups > Login Items.
How does BDoggy display system performance?
BDoggy visually displays CPU usage through the running speed of your chosen Runner in the menu bar. The Runner's speed is proportional to CPU usage: the higher the CPU load, the faster the Runner moves. Additionally, you can click the BDoggy icon to view more detailed system information, including memory usage, storage space, battery status, and network connections.
How do I change the current Runner?
Click the BDoggy icon in the menu bar, select 'Change Runner' from the dropdown menu, then choose from the list of Runners you own. You can also find and purchase new Runner characters by clicking 'Runner Store'.
Will BDoggy affect my system performance?
No, BDoggy is designed to be an extremely lightweight application, typically using less than 1% CPU and minimal memory. It monitors system performance without becoming a system burden. If you experience any performance issues while using BDoggy, please contact our support team.
How do I adjust BDoggy's appearance and behavior?
Click the BDoggy icon in the menu bar and select 'Preferences'. In the preferences panel, you can adjust the Runner's size, movement speed, transparency, and other display options. You can also customize the behavior when clicking the Runner, and configure detailed system monitoring options.
How do I purchase new Runner characters?
To purchase new Runners, click the BDoggy icon in the menu bar and select 'Runner Store'. Browse the available Runners, click on the one you like, and then click the 'Purchase' button. Follow the prompts to complete the transaction using your Apple ID.
What is the refund policy for purchased Runners?
Refund requests for in-app purchases are handled by Apple according to their App Store policies. If you're not satisfied with your purchase, you can request a refund through Apple's Report a Problem page (reportaproblem.apple.com) or contact Apple Support directly.
How do I restore previously purchased Runners?
If you've reinstalled BDoggy or are using it on a new device, you can restore your purchases by clicking the 'Restore Purchases' button in the Runner Store. You'll need to be signed in with the same Apple ID used to make the original purchases.
How often are new Runners added to the store?
We regularly add new Runners to the store, typically releasing new characters every month. Follow us on social media or enable notifications in the app settings to be informed when new Runners are available.
What payment methods are accepted?
All payments are processed through the App Store using your Apple ID. Apple accepts various payment methods including credit/debit cards, PayPal (in supported regions), Apple Gift Cards, and other payment options depending on your country or region.
Is my payment information secure?
Yes, all transactions are securely processed by Apple. BDoggy does not collect, store, or have access to your payment information. For more information about Apple's payment security, please visit Apple's privacy policy.
Does BDoggy offer subscription options?
Currently, BDoggy offers one-time purchases for individual Runners. We are considering a 'Runner Pass' subscription option in the future that would give access to all Runners, including new releases. Stay tuned for updates!
Are there any bundle deals available?
Yes, we offer several bundled collections of Runners at discounted prices compared to purchasing them individually. Check the 'Collections' tab in the Runner Store to see available bundles, such as the 'Animal Collection', 'Game Heroes Collection', and seasonal special bundles.